Category: Ask The IT Director
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Ask the IT Director: Finding Time To Improve IT Processes
Dear IT Director, Help! We are running around with our hair on fire, working on too many business projects. Our IT processes need help, but we don’t have any time to improve them. Overwhelmed in Omaha Dear Overwhelmed, I feel your pain. The list of changes the business needs is long and you need to…
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Ask The IT Director: Why is fast new employee setup so important?
Dear IT Director, I’m getting pressure for my team to turn around new employee requests faster. Our service level says five days, but often requests come inside that window. How can I get them respect the window?Hopeful in Hoboken Dear Hopeful,Sorry, I don’t have good news for you. I’m afraid that your 5 day window is…