Interesting take on the uglier side of the internet. This seems to be one of the more thoughtful attempts at understanding it.
And this in turn got me thinking: All of social media is like that. Not for the first time, I started to worry that social media technology is hurting our popular discourse and our national politics. But for the first time, I could connect my worry to an identifiable and plausible phenomenon with well-known causes.
I call it the Shouting Class.